The call center's contact information and a full description of our call center services, including hours of operation, can be found here. You will receive an automatic response with the status.Ĭhat and Telephone: You can track your passport with the assistance of our call center via chat or telephone. You can also contact our designated courier at their Hotline 1900636688 or Email: an email to in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. You may enter your passport number in the “Tra vận đơn – Nhập số vận đơn” field at: to check on the status. After that, please use the other options listed below. Instant: Enter your passport number below to check on the status. Please note that you can use this tool to track your passport status for 7 days after your interview date. Passport Tracking Optionsįor your convenience, you have several options to choose from to track the location of your passport. You can check the status of your application any time at the following website. Hours of Operation: 8:00 AM – 5:30 PM (from Monday to Saturday) Check the Status of Your Visa The Premium Delivery timeline is 6 hours after the Consulate or Embassy hands over passports to the courier for consignments within Hanoi and Ho Chi Minh City, and 1 business day for other locations. The delivery timeline for Home Delivery and Pickup options is 2 business days in Ho Chi Minh City and Hanoi, and 3-5 business days elsewhere. VND283,000 per passport/ document if outside the city where you applied.VND225,000 per passport/ document for delivery within the city where you applied (Hanoi or Ho Chi Minh City).If you selected Premium Delivery, the courier will collect an additional fee on delivery (cash only). To your home/office address (Premium Delivery Option) that you previously registered in your profile.If you selected Home Delivery, the courier will collect an additional fee of VND143,000 per passport/documents on delivery (cash only). To your home/office address (Home Delivery Option) that you previously registered in your profile.You can only pick up your passport at the location you selected. Please do not come to your selected pickup location before we inform you that your passport is ready for pickup. You must collect your passport within 10 days. Please note that the courier will hold your passport for only 10 days, after which it will be returned to the Embassy or Consulate. To the designated courier’s pick up location you previously selected at no additional charge. ![]() ![]() If your application is approved, your passport and visa will be returned either:
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